Terms of Service

Introduction

Last updated: January 1, 2023

Welcome to AutoCare UK. These Terms of Service ("Terms") govern your use of our website and services provided by AutoCare UK ("we", "our", or "us"). By accessing our website or using our services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the website or use our services.

1. Use of Our Website

1.1. Eligibility: You must be at least 16 years old to use our website. By using our website, you represent and warrant that you meet this requirement.

1.2. Account Information: If you create an account on our website, you are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.

1.3. Prohibited Activities: You agree not to:

• Use the website in any way that could damage, disable, overburden, or impair our servers or networks.
• Attempt to gain unauthorized access to any part of the website, accounts, or computer systems.
• Use any robot, spider, or other automated device to access or extract data from the website.
• Transmit any viruses, worms, or malicious code.
• Use the website for any illegal or unauthorized purpose.

2. Services

2.1. Service Descriptions: We provide automotive services and sell spare parts as described on our website. We reserve the right to modify, suspend, or discontinue any service at any time.

2.2. Appointments: When booking a service appointment, you agree to provide accurate information about your vehicle and the service required. We reserve the right to refuse service if we determine that your vehicle requires repairs beyond our capacity or if the requested service is inappropriate for your vehicle.

2.3. Parts and Products: All parts and products sold by us are subject to manufacturer warranties and conditions. We do not guarantee the performance or suitability of any part or product for a particular purpose unless explicitly stated.

3. Pricing and Payment

3.1. Pricing: All prices displayed on our website are in British Pounds (GBP) and include VAT unless otherwise stated. Prices are subject to change without notice.

3.2. Payment: We accept various payment methods as indicated on our website. All payments must be made in full before services are rendered or parts are released, unless alternative arrangements have been agreed upon in writing.

3.3. Refunds: Our refund policy for services and parts is as follows:

• Services: No refunds will be provided for completed services. If you are not satisfied with our service, please contact us to resolve the issue.
• Parts: Unused and undamaged parts in their original packaging may be returned within 14 days of purchase for a full refund or exchange. Special order parts are non-refundable.

4. Intellectual Property

4.1. Ownership: The website and its original content, features, and functionality are owned by AutoCare UK and are protected by international copyright, trademark, and other intellectual property laws.

4.2. Use Limitations: You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from our website without our prior written consent.

5. User Content

5.1. Responsibility: If you submit content to our website (such as reviews, comments, or testimonials), you are solely responsible for that content.

5.2. License: By submitting content, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

5.3. Removal Rights: We reserve the right to remove any content that we determine, in our sole discretion, violates these Terms or is otherwise objectionable.

6. Liability Limitations

6.1. Service Guarantee: We strive to provide high-quality services, but we cannot guarantee that our services will be error-free or uninterrupted.

6.2. Disclaimer of Warranties: Our website and services are provided on an "as is" and "as available" basis. We disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

6.3. Limitation of Liability: To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our website or services.

7. Indemnification

You agree to indemnify, defend, and hold harmless AutoCare UK and its officers, directors, employees, agents, and representatives from any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of the website or services, your violation of these Terms, or your infringement of any intellectual property or other right of any person or entity.

8. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any changes indicates your acceptance of the new Terms.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes relating to these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

10. Contact Information

If you have any questions about these Terms, please contact us at: